15 Jun 07

Versko launch vQueue for Box Offices to prevent system failure during excessive online demand for concert tickets

Versko has launched an industry version of vQueue designed for Box Offices. Demand for tickets online when popular artists are announced universally causes ticket systems to fail under excessive load.

vQueue for Box Offices manages the demand in a controlled way, maintaining customer satisfaction, enabling the box office to sell out faster and preventing systems crashes. vQueue is deployed on its' own server and works in partnership with the firewall, allowing users to gain access according to the capacity of the host system.

vQueue can manage multiple queues allowing for Box Offices with multiple virtual box offices to guarantee service levels across all online channels even when one box office is very busy.